The Supafest promoters have issued a new statement regarding Ticketek refunds, stating that unless punters apply tomorrow they will not be refunded at all. At 5pm tomorrow Supafest will stop refunding tickets, so you have less than 24 hours if you want to get your money back.
There are two ways to obtain a refund: you can either post your ticket back to the addresses listed below or visit a Ticketek or Ticketmaster CBD agency with proof of identification.
Update 7:34pm 13/04/2012: Ticketek Will Continue To Offer Refunds Until April 25th
Supafest Refunds From Ticketek
You may secure a full refund (including a refund on your ticket insurance premium, where relevant) by posting your ticket(s) to the following address. All tickets must be received by Ticketek no later than Tuesday 17 April 2012, and must have an Australia Post date stamp of no later than Friday 13 April 2012. Ticketek recommends the use of the registered mail service, tickets not received or lost in the mail will not be refunded.
Supafest Refunds
Ticketek Pty Ltd
GPO Box 4000
BRISBANE QLD 4001
Please allow seven days for the refund to come through.
Refunds are also available at our CBD Agency no later than Friday 13 April 2012 5.00pm. Refunds will only be provided to the original purchaser with photo id.
Supafest Refunds From Ticketmaster
If you bought your Supafest tickets from the TICKETMASTER Website or a TICKETMASTER outlet (Perth ONLY) please mail your tickets to the address below;
Mail your Tickets to
Ticketmaster ñ Supafest Refunds
PO Box 596
HINDMARSH SA 5007
SUPAFEST WEBSITE Purchasers Refunds (Perth, Melbourne, Sydney and Brisbane)
If you bought a e-ticket from the supafest website, please email info@supafest.com.au with the words “REFUND REQUEST” in the subject line. The email must contain your ORDER ID, the barcodes of the tickets and the name and email address of the member who purchased the tickets.
If you bought a HARD ticket from the Supafest Website, please post your ticket to the address below:
Mail your tickets to
SUPAFEST – REFUNDS
PO BOX 740
Coorparoo QLD 4151
